Contact us

If you have questions about the NY 529 Direct Plan, you can reach our education savings specialists by phone, email, or mail.


877-NYSAVES (877-697-2837)
On business days
8 a.m. to 8 p.m., Eastern time.



Please note, we are unable to provide account-specific information or process monetary or clerical transactions via email. For assistance with these items, please log in to your account or call 877-NYSAVES (877-697-2837). For your protection, please do not include your account number or any personally identifiable information in your email, as this is not a secure channel. [You may review other ways to safeguard your own information by clicking the Security link at the bottom of this page.]

U.S. mail

New York's 529 College Savings Program Direct Plan
P.O. Box 55440
Boston, MA 02205-8323

Registered, certified, or overnight mail

New York's 529 College Savings Program Direct Plan
95 Wells Avenue, Suite 155
Newton, MA 02459-3204

For New York employers

Want to find out more about what NY's 529 Direct Plan can offer you and your employees? You can call us at 800-420-8580 on business days between 8 a.m. and 8 p.m., Eastern time or email us at Or, you can fill out our Event Request Form and a representative will contact you.